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Daniel Gonzalez Jr

IT Professional I

I have been in Information Technology for several years and have attained many professional skills.


Education

MS, Information Technology | BS, Computer Information Systems | AS, Computer Information Science

SKILLS

have a passion for web, graphics, interactive design, application, and systems automation development. In addition, I understand the compliance and functionality of Information Technology design and innovation.

Interpersonal Skills

I am a hard worker, work well with others, can be supportive, self-confident, accept responsibilities, flexible and will motivate others.

Research and Planning

I will create ideas, develop strategies, and will meet goals.

Management Skills

I will make decisions, can direct others, lead groups and can also train, teach or instruct others if given the opportunity

Organizational Skills

I am punctual, can plan and arrange activities, multi-tasks, will meet deadlines, coordinate tasks given, will set goals and can handle details.

Motivational skills

Being open to discussing, in a constructive and non-judgmental manner, focusing on ways to learn.

Knowledge Base

I am a quick learner. I have great problem-solving skills and willing to learn new things to get the job done.

Software

Wireshark,nginx,ShortPoint,Faronics, CompendiumLib, Solarwinds, Wix, Square space, WordPress, Webley, Microsoft Office, BMC Footprints, Libapps, GrabCAD 3D, Adobe Suite, AutoCAD, SirsiDynix, SharePoint, Vireo, ExclamationSoft, KACE, Laserfiche, Microsoft SQL Server Management Studio, Kubernetes, VDI, Vmware, Citrixs, Deep Freeze, FTP, Jamf, GitHub, Ellucian Banner, SugarCRM, Sassafras, Argos, Docker, Chef, AWS Services.

IT Tools

IIS,VS Code, Sublime Text, Notepad ++, Visual Studio, Easeus, TeamViewer, Zoom, Active Directory, Microsoft Deployment Tool Kit, Cable Mapping, Toner & Probe, Keystone, Reimage, SCCM, Regedit, TCP/IP, DHCP, DNS, LAN/WAN, VPN, Agile, Waterfall, Sprint Cycles

Scripting
Languages

Javacript, PHP, Powershell, Bash, jquery

Programming
Languages

C#, C++, Visual Basic, HTML, CSS, ASP.NET, json ,YAML

Sound & Media

Multimedia Display, DMX config, XLR Config, Stereo & Mono, Easy Worship, Pro-Presenter, Free- worship, ChordPro SongPro, MultiTracks, MIDI Controls

Systems

Lunix, Windows OS, Macintosh, Android, iOS, Ubuntu

Experience

Texas A&M University IT Professional l
Aug 23, 2019 – Present (2 yrs 4mos)
  • Confers with other personnel in resolving problems involving procedural and technical matters.
  • Configure and deploy SharePoint Production and Development Environments
  • Some Knowledge of: Chef, Docker, AWS Services, Lunix, Unix, Kubernetes
  • Provides Support: SharePoint, Vireo 4, FWI Digital Signage, webwatchbot, Solarwinds, MYSQL,
  • Provides resource estimates and progress reports.
  • Research problems and recommends solutions.
  • Participate in training and professional development sessions
  • Provide instructional Office Hours to customers
  • Ensures that work is accurate and in compliance with departmental or project quality standards.
  • Ensures security of customer data and applications in all phases of production.
  • Ensures compliance with applicable policies, rules, and procedures.
  • Aids in resolving hardware and software problems with vendor technical support.
  • Projects intended to improve efficiency and effectiveness.
  • Developed code for web applications and other specialized applications as needed.
  • Provide on-call support on nights and weekends as needed.
Texas A&M University IT Generalist l
Aug 22, 2018 – Aug 22, 2019 (1 yr 1 mo)
  • Responsible for providing direct patron support,
  • Application development for various applications.
  • Provides oversight and sometimes implementation of technology.
  • Projects intended to improve efficiency and effectiveness.
  • Developed code for web applications and other specialized applications as needed
  • Provided technical assistance and/or training to application users and/or technical staff.
  • Assisted in answering questions and resolves problems.
  • Writes and upkeeps documentation
  • Guidelines for application users, as well as programs and program modifications.
South Texas College Technology Specialist
Sep 6, 2017 – Aug 17, 2018 (1 yr)
  • Assisted in recommending supplies, computers, and equipment.
  • Assisted in overseeing Computer Lab operations.
  • Assisted students in the use of multimedia equipment and software.
  • Provided support with Internet, and other computer related software.
  • Documented and closed out work orders and tasks assigned
  • Responsible for performing preventive equipment maintenance, troubleshooting, and repairs on all types of equipment
  • Work with desktop software and hardware to ensure connectivity with equipment
  • Assisted with computer and mobile devices wireless network set-up
  • Generated weekly and monthly reports of labs usage
  • Assisted with inventory control
  • Assisted patrons with software questions and projects
  • Troubleshooted and repaired labs network problems
  • Maintained continuity among work teams by documenting and communicating actions, irregularities, and needs
South Texas College Open Lab Tech
Sep 11, 2015 – Sep 6, 2017 (2 yrs)
  • Assisted in providing access to college issued accounts
  • Submits service tickets to appropriate departments.
  • Prepares detailed records of student attendance statistics
  • Knowledge of all Microsoft Office software and able to learn and use institutional software systems
  • Assisted patrons with software questions and projects
  • Generated weekly and monthly reports of labs usage
  • Responsible for performing preventive equipment maintenance, troubleshooting, and repairs on all types of equipment
  • Provided support with internet, and other computer related software
  • Ensures compliance with applicable policies, rules, and procedures.
  • Prepares detailed records of student attendance statistics
South Texas College Work Study
March 27, 2014 - August 11, 2015 (1 yr 6 mos)
  • provided customer service to the public in a positive manner.
  • Assisted students in the use of multimedia equipment and software.
  • Report student issues and concerns to Director or designee.
  • Research problems and recommends solutions.
  • Routine and assigned activities in the Labs.
  • Provide instructional Office Hours to customers
  • Assisted in marketing for Computer Labs.
  • Sorted and distributed interdepartmental mail and sensitive documents.
  • Assisted students with Internet and other computer related software.
  • Assisted with laptop wireless configurations.
  • Knowledge of all Microsoft Office software and able to learn and use institutional software systems
  • Prepares detailed records of student attendance statistics.
MV Transport Part-Time Tech Assistant
June 17, 2013- March 27, 2014 (10 mos)
  • Installed and configured equipment based on designated layout
  • Work with desktop software and hardware to ensure connectivity with equipment
  • Responsible for performing preventive equipment maintenance, troubleshooting, and repairs on all types of technologies equipment
  • Report issues and concerns to Company Owner.
  • Sorted and distributed mail/Emails and sensitive documents.
  • Knowledge of all Microsoft Office software and able to learn and use institutional software systems

Testimonial

Professionalism, attention to detail and team-oriented mind-set in all he does.


"exceptional problem-solving capabilities as well as witnessing his creative thinking when completing projects"


"He continuously proves his ability to collaborate, give meaningful input and technical knowledge while encouraging his peers"


"Mr. Gonzalez’s dedication, knowledge and academic aspiration will make him an exceptional candidate"